Introduction

Malven is committed to protecting user privacy. This policy explains how personal information is collected, used, shared, and safeguarded when using their services.

 

Information Collected

Malven collects personal information:

• From clients (e.g., name, contact details, payment info).

• From clients and customers when using messaging services.

• Through website interactions, emails, and customer service.

• From analytics and website usage data.

 

Use of Personal Information

Collected data is used to:

• Provide services and customer support.

• Manage accounts and payments.

• Improve products and detect fraud.

• Comply with legal obligations.

 

Marketing

Malven may use personal data for marketing purposes. Users can opt out at any time by contacting support.

​

Third-Party Websites

Their website may contain links to third-party sites. Malven is not responsible for those sites privacy practices.

 

Cookies

Cookies are used for:

• Website functionality.

• Analytics and advertising (e.g., Google Analytics, Bing).

• Remarketing and audience targeting.

• Users can manage cookie preferences in their browser.

 

Children

Services are not intended for children under 13 (US) or 16 (EEA). No intentional data collection from minors.

 

Sharing with Third Parties

Malven may share personal data:

• With user consent.

• To comply with legal duties.

• With service providers (e.g., hosting, billing).

• Within its corporate group.

• In cases of business sale or merger.

 

Security

Malven uses technical and organizational measures to protect personal data, but cannot guarantee 100% internet security.

 

Access and Correction

Users can request access to, or correction of, their data by contacting Malven.

​

Policy Updates

Malven may update this policy. Continued use of services implies acceptance of any changes.

 

Complaints & Contact

Users can contact info@malven.biz for questions or complaints.